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Manufacturers and Retailers are demanding the highest levels of service and responsiveness from their Logistics partners. The focus is on-time delivery of shipments with the correct quantity and in perfect condition (Perfect Order).

For regional and global supply chains, the number of partners of different sizes and sophistication necessary to perform the large number of transactions to complete all the hand-off steps, the "perfect order remains an elusive goal.

The focus, therefore, is on exception management - identifying critical events in the supply chain that will impact the on-time delivery or and quality of the product, for example, temperature deviation from specification of controlled goods.

Solutions

Gray Peaks' Supply Chain Security-Visibility (SCS-VA) application provides visibility throughout the supply chain and our Event Management (EM) feature identifies missed milestone events, in real-time, allowing the opportunity for immediate corrective action. Additionally, the Track & Trace feature and Monitoring Device provides service providers with customized solutions for their customers ensuring goods are delivered in perfect condition which is critical for pharmaceuticals and food products that are temperature sensitive.

Benefits

• Visibility to each step of the in-transit process
• Improved asset utilization
• Reduction in delays resulting from lack of documentation for customs or related regulatory authorities
• Reduction in overall cost of operations